Are TMobile’s Pocket PC repair and exchange programs worth the effort?

TMobile’s Pocket PC repair and trade-in programs are just one of the things consumers like about this top-tier carrier. Through this program, a customer can request repair services or an exchange for their handheld through TMobile’s Pocket PC Repair Centers or through the assistance of a T-Mobile Customer Service representative.

And based on customer reviews, T-Mobile’s Pocket PC repair and trade-in service is something consumers can trust.

TMobile After Sales Service

As a T-Mobile customer, you can take advantage of the exchange or repair program if your Pocket PC is still within the warranty period (usually one year) and the defect or damage is not your fault. If that’s the case, T-Mobile will ship a replacement Pocket PC.

Upon receipt of your replacement Pocket PC, you must complete a replacement form and return it with the defective Pocket PC within seven days. Otherwise, T-Mobile will charge you the cost of replacing the handheld device.

However, if your Pocket PC is more than a year old (ie outside of T-Mobile’s warranty period), a replacement can still be shipped to you while repairs are being performed on your Pocket PC for a fee of $70.

Don’t want to pay the $70 fee? Call a T-Mobile Customer Service Representative for more information on other options you may have regarding your defective or malfunctioning Pocket PC. Do not be shy; Many Pocket PC consumers are unaware of the options they have when it comes to device repairs, discounts, and trade-ins.

A note about T-Mobile trade-ins: If you have an older model of handheld, such as a Toshiba Pocket PC, T-Mobile may not be able to provide replacements or repairs for these handhelds because their manufacturers no longer make them. .