Enterprise Content Management: Features and Benefits

A fully automated and optimized printing and imaging environment can maximize productivity, improve efficiency and positively contribute to the customer experience. Automating an organization’s print environment can help save more than 30% of its printing costs, and automating paper-intensive workflows can further improve it. Enterprise Content Management (ECM) solutions address unstructured data in physical documents, emails, word processing, digital images, PDF files, etc. scanning, storing, preserving and delivering content on demand or interactively… ECM solutions manage the entire content lifecycle to meet critical business needs, eliminate bottlenecks, optimize security and minimize overhead .

Business Need: Today, organizations face challenges in managing content and information across departments. Therefore, savvy organizations are looking for innovative service providers to manage complex structured and unstructured content and drive business regulatory compliance. Business applications are going mobile, so to maximize business opportunities and enhance decision making with effective strategic impact, organizations are looking to implement ECM solutions.

Main features of ECM solutions:

• Content creation: Content is collected from a variety of sources including email, instant messages, text documents, spreadsheets, electronic forms, and paper documents/forms.
• Scanning and content capture: The documents are captured and scanned through a scanner or some multifunction device. Images captured through these devices are processed and centralized in another business system to optimize scanning operations. Documents are translated by using effective recognition technologies that extract the required data.
• Indexing and search enablement: Based on keywords or full text, captured data is classified from scanned documents for future retrieval based on taxonomy.
• Archiving and data recovery: ECM solutions benefit you by giving you a system that allows you to get the information entered sooner.
• Share and collaborate: This feature of the ECM solution allows internal and external users to create and maintain projects by sharing and collaborating on the common platform.
• Multi-channel delivery: ECM solutions integrate seamlessly with other business applications and allow you to manage and deliver content across multiple channels.
• Document Version and Access Control: Access to content is restricted as necessary during any phase of creation, deployment, and management.
• Business Process Management: Integrated ECM solutions provide internal document storage that addresses business requirements for any physical document when needed during the business process.

Real-time advantages of our ECM solution:

• Easy storage of paper documents by scanning and converting to electronic format
• Significantly reduce manual intervention and increase productivity
• Simplify and automate processes, reduce costs, eliminate human error and avoid information loss
• Easy maintenance and document tracking.
• Anytime access via mobile and other devices
• Minimize/eliminate paper document storage costs
• Enhanced monitoring of critical business processes
• Integration with existing ERP, CRM

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